None12026-07-28T10:06:21.0024492+00:00None12026-07-28T10:06:21.0024492+00:0023Account & profileNone135048None1Sign-in13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to sign-in to your Xbox profile, may be disconnected while signed in, or have other related problems. Features that require sign-in like most games, apps and social activity won't be available.35053None1Signing in to multiple devices13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to sign in to Xbox on multiple devices (including PCs and mobile apps) at the same time.35036None1Creating profiles13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble creating a new Xbox profile right now.35045None1Updating profiles13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may experience problems updating your Microsoft account or Xbox profile, such as adding a new gamerpic or changing your account details.35046None1Account migration13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesAfter signing in to a new device, you may experience a delay in accessing some parts of your Xbox profile such as Friends, Achievements or your library of games and apps.35043None1Account settings13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to find or update some settings.35038None1Privacy settings13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might not be able to change privacy settings such as online presence or content sharing.35040None1Gamerpics13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble trying to create or update your gamerpic.35044None1Gamertag management13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to access the option to change your gamertag, or changes to your gamertag might not save.35047None1Home Xbox13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble changing your Home Xbox settings.35042None1Avatars13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have problems changing or updating your avatar, or not be able to save changes you've made.35037None1Microsoft Rewards13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesRedeeming Microsoft Rewards may not be available.13Online safety & familyNone135061None1Changing family settings13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may experience problems updating family settings, such as content restrictions.35062None1Changing family members13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to change the members of your Microsoft family, such as adding or updating child accounts.22Store & subscriptionsNone135211None1Buying games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy games to own right now.35212None1Buying Game Pass games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy Game Pass games right now.35134None1Buying backward compatible games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may not be able to buy backward compatible games right now.35218None1Buying subscriptions13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy subscriptions right now.35243None1Buying Xbox consoles and accessories13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy accessories in the Store right now.35233None1Buying with a credit card13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems using a credit card to make purchases right now.35234None1Using gift cards13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems using a gift card to make purchases right now.35235None1Buying with account balance13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems using your existing account balance to make purchases.35224None1Redeeming codes13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to redeem prepaid codes right now.35231None1Making in-game purchases13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to make in-game purchases right now.35232None1Buying DLC or add-ons13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy DLC or add-ons right now.35238None1Gifting games or apps13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems gifting a game or app to someone right now.37889None1Wish list13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming20Smart TV19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems accessing or updating your wish list.35236None1Pre-ordering content13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to pre-order content or view pre-ordered items in your account right now.35227None1Managing subscriptions13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems managing or canceling subscriptions right now.35220None1Buying Xbox Game Pass13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy an Xbox Game Pass subscription right now.35221None1Buying Xbox Game Pass Core13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to buy an Xbox Game Pass Core subscription right now.35223None1Using trial subscriptions13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to use your trial subscription right now.35216None1Download & install13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may get an error when trying to download or install a game.35217None1Viewing games you want to install13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might not see your owned games in your Ready to install list.35206None1Managing payments13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to add, change, or remove payment options right now.35195None1Completing Game Pass quests13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems completing Game Pass quests right now.35197None1Redeeming Xbox Game Pass perks13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems redeeming your Game Pass perks right now.35199None1Viewing Game Pass games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might not see all the games available in Game Pass right now, or certain details might be missing.35200None1Launching and managing EA Play games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble installing and playing EA Play games through Xbox. While we work to fix this, you may be able to play these games via other game launchers instead.38441None1Launching and managing EA SPORTS MVP+ Membership13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming20Smart TV19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble installing and playing EA SPORTS MVP+ Membership games through Xbox.37911None1Launching and managing Riot games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming20Smart TV19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble installing and playing Riot games through Xbox. While we work to fix this, you may be able to play these games via other game launchers instead.37912None1Launching Ubisoft games and managing with Ubisoft+ or Game Pass13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming20Smart TV19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble installing and playing Ubisoft games through Xbox. While we work to fix this, you may be able to play these games via other game launchers instead.35202None1Game Pass recommendations13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may notice problems with recommendations in Game Pass.35203None1Game Pass Spotlight13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may notice problems with Game Pass Spotlight.35239None1Viewing games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might not see a game you're looking for in the Store right now.35240None1Incorrect pricing13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might see pricing or sales that appear incorrect in the Store.24Friends & social activityNone135090None1Friend management13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble adding or removing friends, or changing details about them.35080None1Friends list13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYour friends list may be unavailable, or the online status of friends may be not display correctly.35085None1Friend suggestions13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesFriend suggestions may be not be displaying or may be displaying incorrectly.35084None1Friend profiles13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesFriend profiles may be not be displaying or may be displaying incorrectly.35086None1Recent players13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesRecent players may be not be displaying or may be displaying incorrectly.35076None1Viewing clubs13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems viewing your clubs.35077None1Joining clubs13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems joining a club.35078None1Managing clubs13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems managing your club.35106None1Creating parties13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems trying to create a party.35110None1Joining parties13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble joining parties, receiving party invites, or remaining in a party after joining.35118None1Party management13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble managing your active party, including player management35113None1Party chat audio13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble hearing audio chat or being heard in a party.35121None1Party chat text13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble sending or receiving text chat in a party.35096None1Viewing messages13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble receiving or viewing messages.35097None1Sending messages13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble sending messages to other players right now.35100None1Notifications13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble receiving, viewing or managing notifications35071None1Activity feed13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems viewing or posting content in your activity feed.21Sharing & broadcastingNone135178None1Recording game clips13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming8Xbox on Windows1Xbox OneYou may have problems recording game clips, or clips may be shorter than expected.35182None1Uploading game clips13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming8Xbox on Windows1Xbox OneYou may have trouble uploading and sharing game clips.35180None1Taking screenshots13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming8Xbox on Windows1Xbox OneYou may not be able to take, upload or share screenshots right now.35185None1Managing captures13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming8Xbox on Windows1Xbox One2Web servicesYou may have problems editing or deleting game clips and screenshots.20Devices & networkingNone135168None1Console setup13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may have problems setting up your console. Visit xbox.com/setup for help.35175None1Console updates13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may have problems installing console updates. If you have an error code, visit the support.xbox.com home page and enter it in the search box.35049None1Connection reliability13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may be disconnected from Xbox while using your console or other devices. You can attempt to reconnect, but may be disconnected again until this problem is resolved.35166None1Wireless networking13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may have problems connecting your console to a wireless network. Restart your router or modem then try connecting again.35167None1Wired networking13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility1Xbox One0Xbox 360You may have problems connecting your console to a wired network. Check to make sure the ethernet cable is firmly plugged into your console and router, or try restarting your router.35158None1Console startup13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may see a blank screen after turning on your console. Pressing the Xbox button on your controller, restarting your console or reconnecting your HDMI cord may resolve it.35160None1Quick Resume13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360Your console may have problems with Quick Resume. Restarting it might do the trick.35156None1Console home screen13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility1Xbox One0Xbox 360You may have problems with content appearing on your Xbox's home screen or be unable to customize your home screen.35152None1Alexa13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may be unable to control your console with Alexa.35153None1Cortana13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may be unable to control your console with Cortana.35154None1Voice commands13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may not be able to control your Xbox with voice commands. Please use a controller until this problem is resolved.25Multiplayer gamingNone135186None1Matchmaking13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems joining multiplayer games, or finding other players.35187None1Sending game invites13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have trouble sending game invites right now.35188None1Receiving game invites13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have trouble receiving game invites, or may not be joined to a game after accepting.35190None1Creating Looking for Group13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have trouble creating LFG posts right now.35194None1Joining Looking for Group13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems joining LFG posts right now.14Cloud gaming & remote playNone135060None1Launching cloud games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming12Android devices11Apple devices2Web servicesYou may have trouble starting cloud games or be unexpectedly disconnected from a game after it begins.35059None1Wait times13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming12Android devices11Apple devices2Web servicesYou may experience longer than normal wait times when starting a cloud gaming session.37710None1Remote play13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming12Android devices11Apple devices8Xbox on Windows1Xbox One2Web servicesYou may have trouble playing console games on another device via remote play. You can still play directly on your console until this issue is fixed.26Support & servicesNone135247None1Xbox websites1Xbox One2Web servicesYou might have problems reaching xbox.com or other Xbox websites.35249None1Xbox Support website1Xbox One2Web servicesYou may have problems using the Xbox Support website. If you need help, try Xbox Support on your console or reach out to @XboxSupport on Twitter.35248None1Xbox Support13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S12Android devices11Apple devices8Xbox on Windows1Xbox One2Web servicesThe Xbox Support app on your console may not open. If you need help visit https://support.xbox.com or reach out to @XboxSupport on Twitter.35251None1Xbox Support chat12Android devices11Apple devices1Xbox One2Web servicesYou may have problems starting a chat with Xbox Support, or be unexpectedly disconnected from a chat. If you need help, try Xbox Support on your console or reach out to @XboxSupport on Twitter.35252None1Request a call12Android devices11Apple devices1Xbox One2Web servicesYou may have trouble requesting a call, or not receive a callback at the expected time. If you need immediate help, try Xbox Support on your console or reach out to @XboxSupport on Twitter.35225None1Requesting refunds13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble requesting a refund or experience a delay in processing.35245None1Wait times12Android devices11Apple devices1Xbox One2Web servicesWe’re experiencing heavy volumes at the moment. Wait times for refund requests, contacting us, and other support services may be longer than usual. If you need immediate help, try Xbox Support on your console or reach out to @XboxSupport on Twitter.16Games & gamingNone135150None1Scheduled maintenance13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360This title is unavailable due to scheduled maintenance.35143None1Game saves13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems syncing game saves to the cloud.35139None1Game management13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems updating, uninstalling or managing add-ons for your games.35140None1Game performance13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems with game performance, such as freezing, lag or crashes.35136None1Downloaded games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems playing your digital games right now.35135None1Disc-based games13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have problems playing disc-based games right now.35213None1Backward compatibility13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems playing backward compatible games right now.35128None1Achievements & gamerscore13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 360You may have a delay in unlocking achievements, or updating progress or gamerscore. Your progress has not been lost.35123None1Stats & leaderboards13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have trouble viewing your game stats and leaderboards, or they may display incorrect information37444None1Limited gameplay13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesA recent update to this game may result in a limited experience until the issue is fixed.15Apps & mobileNone135165None1DVD & Blu-ray13Xbox Series X14Xbox Series S15Xbox One X19Backward compatibility1Xbox One0Xbox 360You may have problems playing a DVD or Blu-ray disc. Restarting your console might do the trick.38429None1Streaming app content13Xbox Series X14Xbox Series S15Xbox One X16Xbox One SYou may have problems playing media content like video and music in streaming apps.35056None1OneGuide13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S19Backward compatibility1Xbox One0Xbox 360You may have trouble launching or browsing OneGuide on your Xbox. If possible, use your set-top box's guide to select content until this is resolved.35055None1Search13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may not be able to access search, or not receive results from searching.37850None1Launching apps13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems launching apps.35054None1Updating apps13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou may have problems updating apps.37893None1Discord13Xbox Series X14Xbox Series S15Xbox One X16Xbox One S17Cloud gaming20Smart TV19Backward compatibility12Android devices11Apple devices8Xbox on Windows1Xbox One0Xbox 3602Web servicesYou might have trouble launching or using Discord.